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Zizobet Frequently Asked Questions

Bonuses · Crypto · Withdrawals · KYC · Mobile · Safety

18+ | T&Cs apply | Gamble Responsibly

Join Zizobet

18+ | Gamble Responsibly | T&Cs Apply

Account

Account Questions

How do I register? Email + password + currency choice + 18+ confirmation. About 2 minutes. See registration for the full walk-through.

Why is Zizobet showing me a Cloudflare challenge? Zizobet uses Cloudflare Turnstile bot-protection on the entry page. Most browsers resolve it in <10 seconds. If stuck, temporarily relax tracker-blocker extensions for zizobet.com.

Can I change my account currency later? No — locked at signup. To change, close the current account and open a new one.

What countries are restricted? Per Santeda-family standard T&Cs: UK, Netherlands, Lithuania, USA, Aruba, Bonaire, Curaçao, Georgia, Saba, St Maarten, FATF-blacklisted.

How old do I need to be? 18 minimum.

Can I have multiple accounts? No — one per player / IP / household / payment method.

Start Playing at Zizobet

4 Symbols
4 Symbols Gameart
88 Riches
88 Riches Gameart
African Sunset
African Sunset Gameart
Ancient Gong
Ancient Gong Gameart
Atlantis World
Atlantis World Gameart
Burning Flame
Burning Flame Gameart

Bonuses

Bonus Questions

What's the welcome bonus? Three parallel welcomes, pick one at signup:

  • Casino Welcome: 550% up to €3,800 + 50 Free Spins (code WELCOME)
  • Crypto Welcome: 630% up to €3,800 + 50 Free Spins (8 coins — BTC/BCH/ETH/LTC/XRP/DASH/XMR/XLM)
  • Sports Welcome: 300% up to €2,000 + €10 FreeBet (aggregate) or 150% up to €1,000 per tier

Which welcome is best? If you have crypto available → Crypto Welcome (630% is highest in the family). If fiat-only → Casino Welcome (550% + 50 FS). If sports-primary → Sports Welcome (€10 FreeBet + 300% aggregate on sports stake).

Do I need a promo code? Casino Welcome: yes, use WELCOME. Crypto Welcome: no, auto-activates on crypto deposit. Sports Welcome: activate in-account before first bet.

Why did my winnings get voided? Likely the max-bet-per-spin rule during rollover (Santeda-family convention is €5; verify for Zizobet). Breach voids winnings on the offending spin.

Can I cancel an active bonus? Yes via live chat — but cancellation deducts the total bonus + any bonus winnings + the wager amount from activation. Costly.

Payments

Payment Questions

Which cryptocurrencies does Zizobet accept? Eight confirmed on homepage Crypto Welcome copy: Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), Dash (DASH), Monero (XMR), Stellar (XLM).

What fiat currencies are supported? 225 currency codes confirmed in the primary directory API. GBP, EUR, USD, plus regional currencies across EMEA, APAC, LatAm. Fiat card/e-wallet list (Visa, Mastercard, etc.) surfaces at the deposit step.

What's the minimum deposit? €10 (welcome-bonus qualification).

Why might my withdrawal be delayed? Usually KYC verification incomplete (complete it before first withdrawal) or crypto-deposit wagering rule (Santeda-family convention is a 10% penalty on unwagered crypto — verify exactly for Zizobet).

How long do withdrawals take? Crypto: within hours post-KYC. Fiat bank transfers: 1–3 business days (inferred).

KYC + Safety

KYC and Safety

When do I need to complete KYC? Always before first withdrawal. Earlier for deposits over €1,000 or risk flags.

What documents do I need? Government photo ID + proof of address (within 3 months) + bank card photo if fiat card deposit used + source of funds documentation for high-volume accounts.

How long does KYC take? 24–72 hours for clean documents. Faster Mon–Fri.

Is Zizobet safe? Licensed by Curacao Gaming Authority (CGA) under OGL/2024/1798/1048. Operator Santeda International B.V. (same as CosmoBet, Velobet, Rolletto). SSL encryption + mandatory KYC + Cloudflare Turnstile entry protection. Curaçao is mid-tier — stronger than unlicensed, weaker than MGA/UKGC.

What if I have a dispute? Contact live chat (24/7 via keywhysee.org widget). If unresolved, formal complaints route via the CGA regulator.

Games

Games and Sportsbook

How many games does Zizobet have? 8,256 verified (7,978 slots + 255 live casino + 20 mini-games + 3 specialty) from 262 providers. Largest Santeda-family catalogue.

Which providers are represented? Top by game count: Pragmatic Play (704), Spinomenal (550), Play'n GO (418), Amusnet (260), BetSoft (250), BGaming (246), Yggdrasil (239), TaDa Gaming (239), Wazdan (235), Hacksaw Gaming (220). Plus 252 more.

Are the games fair? Yes — RNG-certified. No native provably-fair on-chain games despite the broad crypto support.

Do you have esports? Yes — CS2, Dota 2, League of Legends, Valorant, Overwatch, Rocket League, Call of Duty, FIFA/EA FC, plus other titles. Dedicated top-nav item.

Can I live-stream sports? Yes on select fixtures.

Start Playing at Zizobet

4 Symbols
4 Symbols Gameart
88 Riches
88 Riches Gameart
African Sunset
African Sunset Gameart
Ancient Gong
Ancient Gong Gameart
Atlantis World
Atlantis World Gameart
Burning Flame
Burning Flame Gameart

Support

Getting Help

How do I contact support? Primary: 24/7 live chat (powered by keywhysee.org — embedded on every zizobet.com page). Email and phone channels aren't publicly enumerated on the homepage.

Is there a VIP programme? No public tier ladder. Visible loyalty surface is Tournaments — Booongo Tournament €100,000 prize pool confirmed active. Private VIP contact available via live chat for high-volume players.

Can I request account closure? Yes via live chat. Permanent (vs timed self-exclusion).

What if I think I have a gambling problem? Use Responsible Gaming tools (deposit limits, self-exclusion, reality checks) and contact BeGambleAware, GamCare, Gamblers Anonymous, or Gambling Therapy.